I shopped all over New England and finally found my deal at this small dealership local to me. Really great trade value, good pricing on a new truck they had to allocate for me. Easy, laid back, low pressure buying experience. Honest and responsive. I've not had my first service yet, but I'll post a review when I do. Up front and honest. If I like this truck, I'll keep buying from them!
Acton Ford is one of the best! I only ever buy my cars and get it serviced here! I've been to many other places, but no one can match Acton Ford when it comes to price, customer service and overall experience! Everyone is so pleasant and wonderful to work with! I live about an hour away from Acton Ford and I still only go to them to get my vehicle serviced! Dan is one of the best! Thanks for always being the best solution for my car!!!
Great working with Alan G. and Chris A! Jenn is very happy in her new Explorer Sport. Great seeing everyone too from the owner David A., the other members of the sales team Gordon C., David H., and Charlie A.! Good seeing some familiar faces from service too! Acton truly is a great little place, family owned! We will be back for service Dan S!
I was satisfied with the work done on my automobile, I had my Ford Edge worked on two Saturdays in a row, but the first week, the job got extended into Monday, and I had to rent a car outta pocket, and the second week $150 was added to my bill for the removal and replacement. rusty bolts that cost $6 a piece. I love there demeanor, they are courteous, and helpful, but, both times I had to spend more money than initially agreed upon(estimated), I feel like if these two little factors didn't come into play, this would've been the perfect experience.
Thank you again,
I had a horrible experience in the service department. The gentleman there told me it would cost $650 to fix my car, that they needed to take a bunch of other parts out to make the repair and "special order" a part. Thank God I spoke with my brother who recommended I check in with another trusted garage in the area. The other garage repaired my car without taking the other parts out, and additionally fixed my head light and took care of my registration sticker all for under $200. I truly believe that the service department was trying to take advantage of me!!!
Ethan R. and Jenn S.
Acton Ford is a US Car Dealer based in Acton, Massachusetts. Acton Ford is located at 76 Powder Mill Rd, Acton, MA 01720, USA.
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