The pharmacy rushed me on the p.-o.-s. terminal & signing the receipt. But, they had what I wanted as far as I know.
I have had prescriptions ordered at a few different pharmacies and now only have it filled at this location. The staff is great and the pharmacist is very knowledgeable, prompt and accommodating. There is a young gentleman who just started and is very helpful, patient and has excellent customer service skills. There was a short line with people waiting to pick up their prescriptions before the holiday and he called us by name to let us know they were working to fill the orders. I find that although your doctor has told you they will call it in many times their staff submits the request to the pharmacy some time later.
I observed a customer who drop off her prescription and was rude because it wasn't filled quickly which prompt me to write this review.
What's even worse is when dropping off your prescription the people working in the pharmacy will give you eye contact while your standing @ the counter but yet won't walk over or acknowledge the customer waiting to drop off prescription for a good 10 minutes,it only takes 2 seconds to say "we will be right with you"....
The Rite Aid pharmacists in Acton are wonderful--I wouldn't trade them for any other. (The lower "Appeal" rating is just the general store appearance, not the pharmacy.) When Medco comes calling, I can only tell them how tragic it would be if services such as theirs put local pharmacies out of business. My pharmacists are friendly and knowledgeable both about the prescriptions they are dispensing and about my medical history and that of my family. They never fail to warn me of any potential negative interactions, and have frequently helped champion my cause in the face of insurance company mistakes and obstacles. I can always count on them to help and to provide expert advice. I am not a fan of large chain stores in general, but pharmacists like those at the Acton Rite Aid make the experience feel as personal as if I was dealing with a family business or my own internist.
This Team really needs to get it together,they act very incompetent most of the time!!!!
Nice store friendly folk. Overpriced goods but to be expected
This Pharmacy is a joke!!! They tell you your prescription will be ready in a 1/2 hr then after waiting an hr they finally have it ready!
Rite Aid is a US Pharmacy based in Acton, Massachusetts. Rite Aid is located at 100 Powder Mill Rd, Acton, MA 01720, USA.
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