Slow, poor service. My son went for 1 copy of 200 pages of a black and white document at 4pm on a Saturday well before closing and was told there were too many people ahead of him to do the job. No one in the copy center was doing anything except standing around talking and the machines were not actively printing anything. Surely they hadn't run out of paper! Hire some employees who actually work.
Two of their employees, one of which was the manager, talked about their coffee orders making me wait while I was waiting in line rather than ring me up. No customer service here...
Went to use their computer to print one page and it took me 10 minutes, on my dime, to login to my email, get the pdf, load acrobat, and print. It’s like they intentionally use a slow computer to get more money from the users. Not to mention the slow boot time.
I've used the copy center a couple times to create some marketing material and they have done a fantastic job. Alex is the guy to go to there. He has a ton of experience.
Some employees are great, some are very sub par. It's a shame that depending on what day you go in/who's working, you get variable service. If you have copy center jobs and need help, try to work with Alex, he will be your best bet for satisfactory work and assistance.
Staples is a US Electronics Store based in Acton, Massachusetts. Staples is located at 145 Great Rd, Acton, MA 01720, USA.
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